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If at times courier delays occur, we will track and trace your order and strive to resolve any issues with the courier company as quickly as possible.
You will receive an email notification when your order has been shipped.
We ship Monday – Friday during business hours. Deliveries are not made on weekends.
If you are not at home to sign for the order the courier company will not deliver, but a notification of attempted delivery and instructions for retrieval card should be left by the company. However if you tick the "No signature required" box on the checkout page, the order will be left unattended on the property.
Additional shipping fees may apply if urgent deliveries are required.
We ship to anywhere in New Zealand, Australia and the Pacific Islands. We cannot ship to a P.O. BOX, we require a street address for delivery.
Apex Trophies Shop, North Shore Auckland: Monday – Saturday between 8:30am and 5pm
You will receive an email notification once your order is ready to be picked up.
Please see our Terms & Conditions for our returns policy.